To aggravate the situation further Adobe Air would occasionally go through the most ridiculous upgrade routine. Ridiculous because it’s slow, asks too many stupid questions and it’s only there because the BBC iPlayer needs it.
So I decided do or die was the order of the day and ready for a few hours debugging decided to find out what was going on. Simply uninstalling and reinstalling does not work.
My laptop uses Windows 7 but I suspect the fix will be similar regardless of your operating system, you may need to hunt around for these directories.
Simply uninstalling and reinstalling does not work.
How to fix a broken BBC iPlayer
1. Uninstall BBC iPlayer
2. Uninstall Adobe Air
3. Locate C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\ and then delete the directory
4. Locate C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx and delete the directory.
Note the xxx in the BBCiPlayerDesktop directory name is a long string of numbers which is likely to be different with some installations, no matter what it is remove the entire directory.
5. Install BBC iPlayer again – it will automatically install Adobe Air again.
This is optional but will save you precious memory and keep your other programs operating without interference. Download a copy of CCleaner from CCleaner.com. It’s donaware which means you can use it without payment and if you like it can buy the author a beer.
Under Tools select “startup” and you will see all the items your PC is attempting to load. Disable the ones you don’t need but in particular all the Adobe entries, none of them are needed. Why have something check for upgrades every time you start your PC when you rarely use it?
Some Adobe start up applications also hang around waiting for you to use them like their PDF reader. They claim it improves the loading performance of their applications which is just an excuse for a poorly written program.
If you have a modern PC the difference is a small handful of milliseconds, but for each one of those they rob performance from other programs. So if Adobe is important to you leave as is and suffer the consequences, otherwise get rid of it and let other programs breath.
Yes, I think Adobe, literally anything Adobe is as welcome as a group hug in a burns unit.